Shipping policy

Last updated: 01/08/2026

At PEPTIQ®, we aim to provide a smooth and reliable shipping experience. Please review the details below for information on order processing and delivery.

Order Processing

Orders are typically processed within 1–3 business days after purchase, excluding weekends and holidays.

Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method.

Please note that all delivery timelines are estimates and are not guaranteed.

Shipping Locations

We currently ship within the United States. International shipping may be offered in the future.

Delays

PEPTIQ® is not responsible for shipping delays caused by carriers, weather conditions, customs, or other circumstances beyond our control.

Incorrect Addresses

Please ensure your shipping information is accurate at checkout. PEPTIQ® is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, PEPTIQ® is not responsible for lost or stolen packages. If you experience an issue, please contact us and we will do our best to assist.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the issue so we can help resolve it promptly.

Contact Us

For shipping-related questions, please contact:

Email: support@peptiq.com